H²BC values the protection of your privacy and the personal data you provide to us. Therefore, we explain in this privacy statement which data we process from you and why we do so. We comply with the General Data Protection Regulation (also known as GDPR). We recommend that you read our Privacy Statement carefully.
Who processes your personal data?
H²BC bvba is located at Parklaan 46/330 – 2300 Turnhout, and registered under KBO number BE 0544.702.114. H2BC BV is the data controller for all processing of your personal data mentioned in this privacy statement.
What is personal data?
Information about individuals that makes them identifiable (directly or in combination with other data) is referred to as personal data. Examples of personal data include your (business) name, address, place of residence, date of birth, phone number, and email address.
From whom does H²BC collect personal data?
H²BC obtains and processes personal data from individuals who purchase products or services, website visitors, or third parties who contact H²BC.
For example, when you:
place an order;
indicate that you want to receive our newsletters;
participate in a golf tournament or other promotion;
participate in surveys or (customer panel) research;
are employed by or work for us;
applies to us or contacts us for this purpose;
has a business relationship with H²BC.
Contact with H²BC can take place via:
phone;
written correspondence;
by email;
all registration forms on our website;
a link included in an email newsletter sent by us or another electronic message offered to you.
Furthermore, it is possible that your data may end up with H²BC when we acquire another company.
What personal data does H²BC collect?
H²BC collects at least the following personal data:
Personal details: your (company) name, address, city of residence, gender, (mobile) phone number, and email address;
Order details (for example, which items you order from H²BC);
(Interaction) data (for example, your IP address, cookie IDs, browsing behavior, and which pages you visit onwww.h2bc.eu, email preferences for the email newsletters, open and click behavior of the email newsletters, preferences/interests, opinions, use of social media, and contact with customer service).
On what basis does H²BC process personal data?
H²BC processes personal data based on the necessity for the execution of the agreement with its customers, for example, data needed to take, deliver, and/or maintain contact regarding (the progress of) these orders.
H²BC also processes personal data based on your consent or on the basis of a legitimate interest of H²BC. This legitimate interest consists of H²BC being able to offer its customers and website visitors better offers if it has access to data regarding your use of the website and your preferences.
Finally, H²BC may process personal data based on a legal obligation.
For what purposes does H²BC process personal data?
H²BC processes personal data for the following purposes:
To execute the agreement between H²BC and its customers: processing orders, delivering orders, informing about orders;
Maintaining a customer database for future orders;
Improving the usability of the websites to provide optimal user convenience;
Conducting internal (quality) analyses and product development to improve our products and services for you;
Informing about interesting developments, promotions, and offers through various (digital) communication channels;
Conducting application procedures.
To achieve these purposes, H²BC links, combines, and analyzes available (personal) data (as mentioned in this privacy statement) to determine and align the most relevant target groups and segments, content, information, moments, and channels. This way, we can limit the number of contact moments with you.
This is done fully automated in certain cases.
Retention periods
H²BC does not retain your personal data longer than necessary to provide you with good and careful service and to meet your wishes. When we no longer need your data, it will be destroyed.
Provision of data to third parties
We do not provide your personal data to other parties unless this is necessary for the execution of our services/the agreement, or when H²BC is required to do so by law.
These parties process your personal data only in the manner prescribed by H²BC. H²BC does not sell or provide your personal data to third parties.
H²BC and other websites
On our website, you will find a number of links to other websites. This privacy statement does not apply to these other websites. H²BC is not responsible for how these websites handle your personal information. Please read the privacy statement, if available, of the website you are visiting.
Security
H²BC places great importance on securing personal data. H²BC takes various technical and organizational measures to protect your data. H²BC implements measures such as encrypting (financial or non-financial) data and passwords, and by using firewalls and secure servers.
Your rights
If we process your personal data, you can request access to this data, modify the data, transfer it to another party, delete it, or restrict its processing. You can also object to receiving information from H²BC via phone, mail, or email, unless this information is necessary for our service to you. Additionally, you have the right to withdraw your consent for the processing of your personal data.
You can submit such requests by contacting:
H²BC| Attention: Privacy Officer | Parklaan 46/330 | 2300 Turnhout (Belgium)
H²BC aims to process a request within 4 weeks.
If you have a complaint regarding how H²BC handles your personal data despite our careful measures, you have the right to file a complaint with the privacy commission.
Contact
If you would like more information after reading our privacy statement or have any questions and/or comments, please contact our Privacy Officer at the above address.
Changes to the privacy statement
H²BC reserves the right to make changes to this privacy statement. We advise you to read this statement regularly. The most recent version can always be found on our website.